Booking
Returnable cleaning/breakages deposit
Guests
Guests must not cause unreasonable nuisance to the owners or any other guests.
The use of the accommodation, equipment or any amenities on site is entirely at the hirer's risk and no responsibility will be accepted for injury, loss or damage to the guests personally, their belongings, or vehicles. The owners are not insured for theft of their guests' possessions.
The owners shall not be liable to the guests for any stoppage in the supply of services, nor in the respect of any equipment, machinery or appliance in the cottage or grounds; nor for any other matters beyond the reasonable control of the owners; nor for any loss, damage or inconvenience caused to or suffered by the guest should the property be destroyed or substantially damaged before the start of the rental period other than the amount previously paid by the hirer in respect of the rental period.
Low level electric background heating is included in the rental price from November to March inclusive, wood for heating is extra as required.
Cancellations
Terms and conditions enclosed with the hirer's booking confirmation may supercede these terms and conditions. We reccommend you print and keep a copy of this page.
Long lets are possible but are subject to different terms and conditions which are available on request.
*For Christmas weeks the deposit is up to £200 per gite at our discretion.
We have attempted to keep our terms as fair and simple as possible - :
Bookings can be agreed with us by phone or e mail and we must receive 1/3 deposit (d'arrhes) to confirm the booking, ie: to refuse the gîte to other enquiries. The balance plus returnable breakage deposit is due eight weeks before your arrival. You can post us a UK or Euro cheque or pay direct into our French or British bank account.
Guests making last minute bookings will be asked to pay cash on arrival or pay by bank transfer at least four days before arrival.
By sending us a payment, you are indicating that you have read and you accept these terms and conditions.
Please note that we require a deposit of £50/€70 per week with your balance, which we return by post less any charges for excess cleaning/breakages on the first Monday following your departure.
The gîte is let from 4pm on the day of arrival and guests must leave the premises in a clean and tidy condition by 10 am on the day of departure.
No smoking in the gites except in the Le Vieux Chene conservatory.
Under no circumstances shall the owners liability to the hirer exceed the amount paid by the hirer to the owner for the rental period.
Please note that once you have made a firm booking, you are contracting to pay the full cost of the rental. However, if you wish to cancel your holiday we will make every effort to re-let the cottage, in which case we will send you a full refund, less the cost of any specific advertising that is necessary. Please note the later the cancellation, the less likely we will be able to relet.
Guests are strongly advised to take out a comprehensive travel insurance policy to include cancellation cover and full cover for the party's health, property, etc.